Certifone

Pricing Plans

Choose the plan that fits your business size

Recommended

Starter

Up to 200 orders/mo

Free
  • WhatsApp confirmation
  • SMS confirmation
  • Basic risk scoring
  • Simple dashboard
  • Email support
Get Started

Growth

Up to 2,000 orders/mo

EGP 499/month
  • Everything in Starter
  • IVR voice confirmation
  • Advanced analytics
  • Clickable SMS link
  • Custom rules
  • Priority support
Get Started

Enterprise

Unlimited orders

Custom
  • Everything in Growth
  • All advanced features
  • Cross-merchant Trust Score
  • Live Tracking Portal
  • Returns Portal
  • Full Public API
  • SLA agreement
  • Dedicated account manager
Get Started

Feature Comparison

Everything you get on each plan

FeatureStarterGrowthEnterprise
WhatsApp
SMS
IVR
Analytics
SMS Link
Trust Score
Live Tracking
Returns Portal
Public API
Priority support
SLA
Dedicated CSM

Frequently Asked Questions

Can I change plans anytime?+
Yes, you can upgrade or downgrade from your dashboard at any time. Changes apply immediately and we prorate the difference.
What happens if I exceed my plan limit?+
We notify you before you hit the limit. Beyond it, additional orders are billed at a small per-order rate, or you can upgrade.
Do you offer a free trial?+
The Starter plan is free forever for up to 200 orders/month. No credit card required to begin.
Which platforms do you integrate with?+
Shopify, WooCommerce, Salla, Zid, YouCan, and EasyOrders. We continuously add new integrations.
How is RTO Reduction measured?+
We compare your store's RTO rate before and after enabling Certifone using your real data and surface results in the analytics dashboard.
Is my customer data shared?+
Your data is private to your store. The cross-merchant Trust Score feature is opt-in and uses an anonymous hash of the phone number — never raw personal data.